Apple Consumer Complaints All Reviews


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Apple Reviews

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  • Apple Iphone 6 Plus - Don´t ever buy this

    I am a Brazilian national and until now a very satisfied user of Iphones. Bad decision to change to Iphone 6 Plus. 1. The battery life is too short 2. The iphone has quality issues and bends when you are sitting for longer periods of time and it´s in your pocket. The worse - supposed to be more robust - the iphone 6 plus is extremelly fragile. I droped from a 1meter/3.3ft height and the front panel was totally damaged. The worse, while i paid USD$500 for the phone (under an exchange program with my older ihpne 5S), Apple Brazil wants to charge me R$1.400,00 (USD$456) to repair it... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    jrbfrance2000's Picture   jrbfrance2000    0 Comments   Comments
  • It's a Lemon not an Apple

    Sir/Ma'am, We purchased an iMac Core i7 27" computer and from day one it has been a lemon. While under warranty we took it in for maintenance because it continually shut off by itself (right in the middle of important work). We thought the problem was fixed, but we had to bring it in a few times before it actually would stay on for extended periods of time. Then here recently after the warranty had expired (almost like Apple designed it to fail after the warranty), the computer started acting super funny and would not display right. We took it to a computer repair man... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
    tjag2020's Picture   tjag2020    0 Comments   Comments
  • Apple's rude employee

    Today, I walked into the apple store to replace my iPhone. The LED flash has been stuck on for a couple of months now. Sometimes it's really bright and sometimes it's very dull. But regardless it's still on & it's draining my battery. Well when I walked in I was greeted by a very friendly employee that asked if she could help me with anything. Well anyways she directed me to the table where you check in for your appointment. When I was all checked in, I was directed to a second table where I told the person what the problem was & she tapped on the iPad and told... More...
    (Electronics, Appliances - Sponsored By BEST BUY)
    Dbhensley's Picture   Dbhensley    0 Comments   Comments
  • Please respond to the subpoena

    My Macbook was stolen in September 2011. I filed a police report. By January 2012, I assumed the police would never find the laptop, so I called to cancel the extended warranty on the laptop. Apple said the laptop was now registered under someone else's name. Because of the new information, I filed a new report with the police. They sent Apple a formal letter and later a subpoena requesting whatever information Apple has on the current possessor of the computer. Apple has yet to respond to the police. I want Apple to support the law, support what is right and ethical, and... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
  • Terrible Treatment of a Loyal Customer

    My iphone 4 was stolen from me on January 20th 2012. After making a claim with my insurance company the claim was eventually declined based on the fact the phone had been 'replaced' by Apple and could therefore be fraudulent. I wasn't sure what this meant and was advised to contact Apple. On doing so the Apple employee informed me that my stolen phone (which had been barred and reported to the police immediately) had been replaced in an official Apple retail store. This was obviously not done by myself and was done by whoever had stolen my phone. Trying to get through to... More...
    (Mobile Phones)
    pipford's Picture   pipford    0 Comments   Comments
  • Apple 3G phones NOT WORKING

    45 seconds to a minute to open the phone APP to make a call!!!! This behavior is happening on my phone, my husbands, and 4 friends who currently have OS 4.1 on their phones. At the most basic these are phones and when you can not instantly make a call due to OS issues with the phones they become useless. It has been a month since my first review, I hoped since this category is sponsored by Apple that someone from APPLE (hopefully an engineer) would contact me and try to resolve this issue. However there has been no response from Apple at all. I loved my Apple products but this fiasco... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
    scorpimom's Picture   scorpimom    0 Comments   Comments
  • Iphone 3G mess

    I am very upset with Apple and how they have handled the 3g iPhone issues post OS4 update Since the OS4 update our phones performance has drastically declined. I have spent several hours speaking to their support, trying everything they have suggested and still our phones are not performing as they had prior to the update. Not only are our phones not working as they had before but due to the instructions of a ill equipped support agent I lost my entire calendar. This OS update should have been tested more extensively on 3G phones prior to release. Customers could have then been... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
    scorpimom's Picture   scorpimom    0 Comments   Comments

    Every time I have to have anything to do with Apple's phone support, I vow never again to buy anything made by this company. It's quite staggering how hopeless they are. And Apple somehow manages to have a reputation of "everything just works." First, they have a completely hopeless voice recognition program on the phone which NEVER works properly. First, they sent me a repair replacement id, presumably to facilitate communications, but the phone system didn't recognize the number. Possibly because it started with a letter, and apple didn't say... More...
    (Computers, Software, Hardware - Sponsored by APPLE)
    LeoSimon's Picture   LeoSimon    0 Comments   Comments
  • Good experience

    Went to the Apple store to shop for a new phone and Ipod. I really like the products and think the stores are really nice but the prices are just to high for me. Cant they make some that are priced a bit more fairly. If someone at Apple reads this please think about making some products that are easier for the average person to afford. More...
    (Shopping, Chain Stores)
    Joe11's Picture   Joe11    0 Comments   Comments


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