Apple Support Ticket

Iphone 6 Plus - Broken Glass in Front Panel - Iphone 6 Plus

Created By:	jrbfrance2000	Last Reply:	jrbfrance2000
Priority Level:	[High]	Status:	[Open]
Created:	9 years ago	Last Updated:	9 years ago
Department:	N/A	Replies:	0
Product:	Iphone 6 Plus

Brazilian National, bought the unblocked iphone 6 plus in USA under the exchange program (paid roughly U$500).
Iphone battery not lasting, phone is bending and worse - I drop the Iphone from a 1meter/3.3ft height and the front glass panel cracked. I took to the Apple Store in Brazil to repair and they want to charge me an outrageously expensive R$1.400,00 (USD$456). Did the same request at Apple UK and the estimated cost was GBP 249,00 (USD$364).

Desired solution from Apple: Repair or Change my Iphone 6 Plus under a more reasonable price.

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